To participate in the tripsavr Programme, you must be a registered IR of QNet.
Simply purchase any one of the Savings Packages available in the QNet eStore and you will automatically be registered as a tripsavr Member.
Each of the Savings Package purchased from the QNet eStore include unlimited virtual access to www.tripsavr.com and different values of savings dollars which can be used in conjunction with a reservation made on the tripsavr website.
Savings Dollars provides you specific dollar amount of savings off the public price for accommodations and other travel related products and services offered in the tripsavr website.
You will receive a Welcome email with your login credentials to the tripsavr website. The credentials include your IR ID and a temporary password.
You will also receive an eCertificate providing you with details of your purchase. The eCertificate is also stored in your Virtual Office (VO) for future reference or retrieval.
We strongly recommend that you change the temporary password provided. To change your password:
Your login credential will remain the same even when you make future purchases of any Savings Packages from the eStore and/or Top Ups from the website.
Any unused Savings Package purchased from the QNet eStore can be cancelled and refunded within 7 days (weekends and public holidays included) from the date of purchase, subject to the terms and conditions stipulated in the Purchase Agreement of QNet.
Any refund and claims must be direct to QNet Global Support at email@example.com.
There shall be no refund if the package is being partially or fully utilised.
The Savings Dollars in your package will be deposited into your Savings Bank of your tripsavr account. You will be able to see your Savings Bank Balance whenever you login to your account in the tripsavr website.
There is no expiration date for your membership with tripsavr, the Savings Package you purchased from the QNet eStore and the Savings Dollars in it.
Each time when you do a search in the tripsavr website for any of the products and services, the dollar amount of savings off the public price will be displayed on the website.
When making a reservation, you will pay the reduced price between the public price and savings dollars.
Once the reservation is paid, the amount of savings dollars for the particular transaction will be deducted from your Savings Bank.
The balance remaining in your Savings Bank can be used for other reservations until the balance is zero.
All reservations made on the tripsavr website must be paid using a valid credit card such as Visa, Master Card, QNet eCard or Q Account (for QNet IRs only).
Your Savings Dollars can only be used to save on your reservation made on the tripsavr website and it cannot be used at the hotel or to pay for other expenses incurred.
Your friends and family members are allowed to take advantage of your Savings Dollars when you place the reservation(s) through your account on the website on their behalf.
tripsavr will not be responsible for any misuse of your account.
Yes you may be able to use the entire amount of Savings Dollars in your account in one or multiple reservations at one go. However, the amount that is applied to each reservation is determined by the parameter of your search that you have selected on the tripsavr website.
There is no timeline required; you can start booking your next trip today!
However do remember that all reservations are subject to availability and strictly on a first-come-first served basis.
No, there is no minimum stay required.
No, there are no blackout dates. All bookings are subject to availability.
Taxes and reservation fees are included in the price of your reservation. Resort fees, hotel parking and incidental charges if any, are displayed in the Terms and Conditions section of the reservation and will be collected by the hotel/resort directly. There are no other fees to make a reservation or access the tripsavr platform.
While tripsavr and our vendors undertake to ensure that all reservations are taken care of, however, we cannot guarantee the actual bedding make-up of the room or any special requests. These requests are sent to the hotel and are subject to availability at the time of check-in.
All reservations confirmed on the tripsavr website cannot be changed or modified. However, it may be cancelled, subject to the cancellation terms and conditions imposed by the relevant Merchant for the particular reservation which you intend to cancel.
All cancellations must be done online by simply logging into the tripsavr website and click on My Dashboard, select View Reservation, then click on the word Cancel next to the reservation you intend to cancel.
Cancelled reservation may incur a cancellation fee in part or full. Once an existing reservation is cancelled, it cannot be reinstated.
Subject to the cancellation policy stipulated for the particular reservation you intend to cancel, should there be any balance left after deduction of the cancellation charges/fee if any, it shall be refunded to your credit card, QNet eCard or Q Account (for QNet IRs only) whichever is being used for the payment of the reservation.
However, there shall be no refund for the Savings Dollars used for the reservation.
All reservations made on the tripsavr website will be stored in My Dashboard under View Reservation.
Regardless of the balance in your Savings Bank, you can always make a reservation on tripsavr website.
The balance in your Savings Bank determines the amount of savings that you can apply towards your reservation.
If your Savings Bank balance is zero, you can still make a reservation; however, you will not be able to apply any savings to that reservation.
You may purchase more Savings Dollars at any point of time from the QNet eStore or top up in the tripsavr website.
Any unused Savings Dollars top up purchased from the tripsavr website can be cancelled and refunded within 7 days from the date of purchase, subject to the terms and conditions stipulated in the Purchase Agreement at the point of purchase.
All cancellation must be in writing to firstname.lastname@example.org.
There shall be no refund if the Savings Dollars Top Up is partially or fully utilised.
Login to www.tripsavr.com and click on BUY SAVINGS.
There are 2 different types of Savings Dollars top up available for purchase in the tripsavr website:
Once you have selected the package which you would like to top up, you can pay using either a valid credit card such as Visa or Master Card, QNet eCard or Q Account (for QNet IRs only). Once the payment is complete, the amount of Savings Dollars purchased will be automatically deposited into your Savings Bank with tripsavr.
No, Savings Dollars are not gift certificates, neither credit nor debit cards nor prepaid vacation vouchers. They can only be used in conjunction with a reservation made on the tripsavr website.
No, Savings Dollars is only applicable and valid when used exclusively in conjunction with reservation made on the tripsavr website.
No, any hotel or car rental loyalty programme cannot be combined with Savings Dollars.
No, Savings Dollars have no cash surrender value, credit value or other implied value.
As a Member of tripsavr, you are eligible to refer a friend or family member to the tripsavr Programme.
To refer your friends and/or family members, simply login to tripsavr website click on My Dashboard, select Refer a Friend and follow through the instructions. An invitation email will be generated to the party you refer. You will be known as the Master Referrer and the party you refer, the 1st Level Referred.
As a referrer, you can earn referral bonus Savings Dollars.
We are confident that you will find the best price for your vacation on www.tripsavr.com that we guarantee it!
If you find cheaper pricing for an identical trip on another website within 24 hours of making your reservation on tripsavr website, we will match the price and refund you 110% of the difference, subject to the terms and conditions of Best Price Guarantee available in the website under Guarantee.
Your claim for the Best Price Guarantee must be submitted online at the tripsavr website. Go to Guarantee and then enter the information required and then Submit.
Yes you can. The website is mobile-friendly version for iPhones, iPads, Andriod and windows-based phones.
If you require any assistance to contact the hotel or service provider directly; their contact information is indicated in your confirmation voucher.
If you are being referred to the tripsavr Programme, you will first receive an invitation email providing you the link and an activation code to register on the tripsavr website.
Use the link provided in the invitation email to access the tripsavr website.
Once you are at the home page, click on Activate Today and enter the activation code provided in the invitation email.
You are required to provide some personal information such as name, email, password of your choice, marital status, gender, address, contact, etc to process the registration.
Once the registration is successful, you will officially become the Preferred Customer of tripsavr.
Each time you want to access your tripsavr account on the website, you will sign in with the email and password you entered during your registration.
No, there is no fee required for the registration.
As Preferred Customer of tripsavr, you will receive 25 Savings Dollars in your tripsavr account to participate in the programme and gain unlimited virtual access to the tripsavr website to plan and make reservation for your desired vacation.
You can purchase additional Savings Dollars top up from the tripsavr website whenever your Savings Bank balance in your tripsavr account is low or zero.
Yes, as a Preferred Customer of tripsavr, you are also eligible to refer a friend or family member to the tripsavr Programme.
To refer your friends and/or family members, simply login to tripsavr website click on My Dashboard, select Refer a Friend and follow through the instructions.
An invitation email will be generated to the party you refer. You will be known as the 1st Level Referred and the party you refer, the 2nd Level Referred.